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Serving our Members Since 1937

FAQS

 

What are your business hours?

Our office is open Monday - Friday, 8:00 am - 5:00 pm.



What payment options are offered to TEPA members?

  • We take bill payments at our office in Ripley, MS through our cashiers and our payment kiosk. This kiosk is located right inside the front door and can be accessed 24/7 for your convenience. (WE NO LONGER OFFER THE NIGHT DROP OFF BOX.)
  • In addition to making bill payments at our office in Ripley, MS, we also take bill payments at all locations of The Peoples Bank and Simmons Bank in Middleton, TN.
  • You can access and pay your bill through your customer portal on our website or through our new mobile app.
  • You also have the option to pay your bill through bank draft. Please come by our office to set up your account on bank draft.
  • For a small fee, we offer payment by credit card by calling 1-662-212-5233 or accessing our pay website: https://bpp.tippahepa.com/oscp/. You will need to have your account number available.


Who should I call if my power goes off after normal business hours?

You have several options: